Unable to Create Support Tickets

Incident Report for Hypixel

Resolved

The issue with creating tickets has now been resolved.

Posted Oct 13, 2020 - 17:16 EDT

Identified

We are aware of an issue where users are unable to submit support tickets. We are in contact with the upstream provider to resolve this as soon as possible.

In the meantime, users can email support@hypixel.net directly.

Posted Oct 12, 2020 - 09:00 EDT

This incident affected: Support.